Launching in Toronto

Local help, on your schedule.

Book a local helper for cleaning, gardening, handywork, and more. See the price before you book, pick a time that suits you, and pay only when it's done.

ID-verified & reviewed helpers Payment held until it's done

Free to join early accessNo subscriptionPay only when the job's done

Booking confirmedSaturday, 10:00 to 12:00
UrbanHelper customer app: browse local services and book a helper
$39.55 totalPrice plus HST, no hidden fees
ID-verified helpers Released on completion Serving the Greater Toronto Area Two-way ratings
How it works

Help in four simple steps

From booking to done, UrbanHelper keeps it simple and transparent.

1

Choose a service

Browse the catalog and pick exactly what you need, with prices shown upfront.

2

Pick a time

Book a time window that works for you, with no back-and-forth.

3

Get matched

We match you with an ID-verified, eligible local helper near you.

4

Done & rated

Your helper completes the job, payment releases, and you both leave a rating.

Services

One app for everyday help

Starting in the GTA and growing, neighbourhood by neighbourhood.

Cleaning

Homes, apartments, move-in and move-out, and more.

Gardening

Lawn care, planting, tidy-ups and seasonal work.

Handywork

Mounting, assembly, small fixes around the home.

Moving help

An extra pair of hands for lifting and loading.

Electrical

Licensed helpers for eligible electrical jobs.

And more

New services added as we grow. Tell us what you need.

Pricing

See the price before you book

No quotes, no surprises. Every service shows its price upfront, and you're charged only once the job is done.

  • Upfront pricing. The price is shown before you book, so you always know the cost.
  • Tax made clear. HST (13%) is a separate line at checkout, never buried in the price.
  • Pay on completion. Your card is held securely and charged only after the job is done.
  • Tips are optional. If you add one, it goes entirely to your helper.
Why UrbanHelper

Local help, without the hassle

No phone tag, no surprise bills. Just reliable local help when you need it.

  • Every helper is ID-verified and reviewed by the community.
  • Transparent, upfront pricing: you see the cost before you book.
  • Your payment is held securely and only released when the job's done.
  • Rate every job, so quality keeps getting better.
UrbanHelper customer app: a cleaning service with upfront prices
Safety & trust

Built to feel safe, start to finish

From who shows up to how you pay, every part is designed to protect you.

Identity-verified helpers

Every helper verifies their identity before they can take work.

Held until it's done

Your payment is held safely and released only once the job is complete.

Know who's coming

See your helper's name and rating, and follow their arrival.

Two-way ratings

Both sides rate every job, so quality keeps getting better.

Report an issue

If something isn't right, report it from the booking and our team follows up.

Covered if it can't be done

If a helper can't complete the job, you're not charged.

A peek inside

Designed to feel simple

Browse services with prices upfront, book in a few taps, and follow the job from start to done.

Customer app home: browse local services
Customer app: a service with upfront prices

Coming soon to iPhone and Android. Join early access and we'll send your download link the day we launch in your area.

App Store Coming soon Google Play Coming soon
Get early access
FAQ

Questions, answered

When is UrbanHelper launching?

We're rolling out in the Greater Toronto Area, neighbourhood by neighbourhood. Join early access and we'll let you know the moment it's available near you.

How are helpers verified?

Helpers complete identity verification before they can take work, and certain services require additional credentials. Customers rate every job, so quality is continuously reviewed.

How much does it cost?

Every service shows its price upfront, before you book. When you pick a time, you'll see the full total: the price plus tax, with no hidden fees. You're only charged once the job is done.

How does payment work?

You pay securely in the app. Your payment is held and only released to the helper once the job is completed. Tips, if you choose to add them, go entirely to your helper.

Can I change or cancel a booking?

Yes. You can reschedule or cancel from the app. Cancelling is free up to the cutoff shown on your booking. After that, if a helper has already taken the job, half the price covers the time they set aside; if no helper was matched yet, cancelling is still free. Once a helper is on their way the booking can't be cancelled.

What if something goes wrong?

If a job isn't right, report it from the booking and our team reviews it and follows up to make things right, including a refund where it's warranted. If a helper can't complete the job, you're not charged.

Where is UrbanHelper available?

We're starting in Toronto and expanding across the GTA and Ontario. More regions are coming.

How do I become a helper?

Head to our helper page to see how it works, what you'll need, and how payouts are handled.

Want to earn with UrbanHelper?

Pick up jobs that fit your schedule, see your payout before you accept, and get paid weekly.

Become a helper

Be first to get UrbanHelper

Join early access and we'll email you when we launch in your area.

No spam. Just a heads-up when we go live.

  • Free to join
  • No subscription, ever
  • Pay only when a job is done
Get early access