Now onboarding in Toronto

Earn on your schedule.

Pick up local jobs around the GTA when it suits you, and set your own hourly rate for every service you offer.

Payout shown before you accept Weekly payouts to your bank

Free to joinNo subscriptionWork as much or as little as you like

New job offer: $35Cleaning, Saturday 10:00
UrbanHelper helper app: an accepted job showing the pay, the time window and a button to start heading over
$35 added to this weekRecorded the moment you finish
You choose your jobs Nothing taken out of your pay Work near you, across the GTA Build your rating
How it works

From sign-up to paid

Getting started takes a few minutes, and you stay in control of what you take on.

1

Sign up and verify

Create your helper account and verify your identity with government ID.

2

Pick your work

Choose the services you offer, set your hourly rate for each, and pick the areas of the GTA you want to cover.

3

Accept offers

Job offers show the service, time window, area and what it pays at your rate. Accept the ones you want.

4

Do the job, get paid

Complete the job in the app. Your earnings are recorded straight away and paid out weekly.

100%of tips are yours
Weeklypayouts to your bank
$0to join, no subscription
Youdecide which jobs to take
Getting paid

You set your rate

Name your hourly rate for each service you offer. Every job shows what it pays before you accept.

  • Your rate, not ours. You set an hourly rate per service and change it whenever you like. We show what helpers near you charge, but the number is yours.
  • Nothing deducted. You're paid your rate for the time the job is estimated at. Our fee is charged to the customer on top, never taken out of your pay.
  • The customer pays first. Their payment is held before you start, so the money for the job is already there.
  • Tips are yours. If a customer adds a tip, 100% of it goes to you.
  • Weekly to your bank. Set up your payout details once, then earnings land on a weekly schedule.
What you'll need

Getting set up

A short checklist before your first job. Most of it takes a few minutes in the app.

Government ID

You verify your identity before you can take work. It's the same check every helper completes.

Profile photo

A clear photo of your face, reviewed before it goes on your profile. Customers see it on the job they book.

Bank details

Add your payout details once so your earnings have somewhere to land.

Eligibility to work

You need to be legally eligible to work in Canada.

Credentials where required

Some services, like electrical work, need a valid licence before you can enrol in them.

A phone

You run everything from the helper app: offers, directions, job steps and earnings.

Your own supplies

Bring what the job needs. Each service listing spells out what's expected.

Why UrbanHelper

Work that fits around your life

No shifts to claim, no quotas, no pressure to be available. You take the work you want.

  • Accept only the jobs that fit your schedule and your area.
  • The job details and payout are clear before you commit.
  • Good ratings bring you more offers as we grow.
  • Rate your customers too. Respect runs both ways.
UrbanHelper helper app: an accepted cleaning job with its pay and time window, ready to head to
FAQ

Helper questions, answered

How do I become a helper?

Join the early-access list below. When helper sign-ups open in your area, you'll create your account, verify your identity with government ID, choose the services you offer and the areas you cover, and start receiving job offers.

How much can I earn?

You set an hourly rate for each service you offer, and every job shows what it pays before you accept. You are paid your rate for the time the job is estimated at, with nothing deducted from it. What you earn depends on your rate, how many jobs you take, and which services you offer.

When do I get paid?

Your earnings are recorded as soon as a job is complete. Once your payout details are set up, earnings go to your bank account on a weekly schedule.

Do I keep my tips?

Yes. If a customer adds a tip, it goes entirely to you.

Do I have to accept every job?

No. You see the service, time window, area and payout up front, and you choose which offers to accept. There are no quotas.

What if a customer cancels?

Cancelling is free for the customer up to the cutoff on their booking, and nothing is owed either way. After that cutoff, if you've already taken the job, you keep half of what it would have paid you, for the time you set aside.

What if a customer reports a problem?

Our team reviews it and follows up with both sides. Reports are handled case by case, and you'll be told the outcome.

Am I an employee?

No. Helpers are independent contractors and choose their own jobs and hours. The full terms are in our Terms & Conditions.

Where can I work?

We're starting in Toronto and expanding across the GTA. You pick the areas you want to cover, and you can change them any time.

Looking to book help instead?

Browse services with prices upfront and book an ID-verified local helper in a few taps.

Book a helper

Start earning with UrbanHelper

Join the helper list and we'll email you when sign-ups open in your area.

No spam. Just a heads-up when helper sign-ups open.

  • Free to join
  • No subscription, ever
  • You choose which jobs to take
Become a helper